Shipping BOHEMIACOLLECTION offers free worldwide shipping on completed purchases. Exchanges and Right of Withdrawal When shopping in our webshop, you have the right to withdraw from your purchase within 14 days of receiving the item. Click link below to initiate return. During the Christmas season, the return period is extended; all items purchased between November 13 and December 31 may be returned up until January 15. We cover all shipping costs worldwide for completed purchases. If you wish to return an item or exchange it for something else, the shipping cost is applied by deducting it from your refund. If you are simply exchanging an item for another of the same price, the easiest way to pay for shipping is by sending 50 SEK via Swish to 0704248203. Changes to your purchase incur increased shipping, packaging, and administrative costs for us, which is why we charge this fee. The worldwide shipping cost is 50 SEK. Please note that this shipping cost applies only to returns or exchanges. To make a return, fill out the return form included in your package and return it along with the item. If you are missing the return form, please email us and we will send you a digital copy. You are required to keep the item in its original condition; used items will not be accepted. When sending back your shipment, please pack the item in its original packaging or equivalent. Returns should be sent to: Mia Svensson Ronnebygatan 1D 211 58 Malmö SWEDEN Returns are made at your own expense, and you are personally responsible for ensuring the shipment arrives back to us. Lost returns will not be accepted. If you are requesting a replacement item, please remember to include your address and specify which item you would like. Refunds or adjustments via Klarna will be processed once the returned item has been received and inspected. It may take up to 10 days for the funds to be credited after we receive the item. CLICK HERE TO START YOUR RETURN Claims If visible damage occurred prior to delivery, you may file a claim for the product. In this case, do not use the return button; instead, email us at i[email protected] to describe the issue—please include a photo if possible. After corresponding via email, please send the item to the address above.
Prices and Payment All product prices include VAT. At checkout, you can view the total price, including all fees: VAT, shipping, and payment costs. We offer payment via Klarna or PayPal. For orders with a delivery address outside Sweden, you are responsible for paying any applicable customs duties and taxes. Gift Cards To pay with a gift card, enter the code received at the time of purchase by clicking "Add discount code" at checkout. You can find the code on your order confirmation as well as on the physical gift card sent to you by mail. Delivery Estimated delivery time for standard shipping is 2–7 business days within Sweden via PostNord. Delivery to other countries takes 3–10 business days, depending on the destination. Express delivery is also available, ensuring your package arrives within 1–3 days of placing your order. Picking up your order at our studio in Malmö is the fastest option if you need your items immediately. Please note that delivery times may be longer than usual during promotional periods, new product launches, holidays, and sales. Delivery times stated by BOHEMIACOLLECTION are estimates and are not binding. BOHEMIACOLLECTION accepts no liability for the actions of third-party shipping carriers. Force Majeure BOHEMIACOLLECTION is not liable for issues arising from causes beyond our control that directly or indirectly prevent, hinder, or make production or shipping economically unviable, until such causes have been resolved (force majeure). Such causes include difficulties in procuring raw materials as well as other difficulties and disruptions—such as war, riots, strikes, fire, storms, accidents, fuel or energy shortages, transport shortages, other obstacles or disruptions to maritime transport, or other disruptions affecting the equipment and premises necessary for us to fulfill the terms of our agreement. Other BOHEMIACOLLECTION reserves the right to modify any information without prior notice and accepts no liability for any typographical errors in the text on this website. Furthermore, we do not guarantee that all images accurately reflect the actual appearance of the products. BOHEMIACOLLECTION reserves the right to adjust prices and correct any pricing errors.